I don’t use MediaTemple’s Grid Service for Realjenius.com (I’m on their (dv) dedicated plan) - but I was pleased to see this post come across their blog today:

(mt) Media Temple would like to apologize to our (gs) Grid-Service customers for the series of issues relating to the (gs) system in the past few months. As an appreciation for your patience, we have applied 2 months free credit to your account. This credit has been issued automatically and is reflected in the billing area of your AccountCenter. We appreciate your continued business. […]